Shipping Policy
Shipping Policy
Last updated: May 9, 2026
Thank you for shopping with ALLCHA. Here is everything you need to know about our shipping process.
Processing Time
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery Times
- Standard Shipping (US): 5-7 business days
- Expedited Shipping (US): 2-3 business days
- International Shipping: 10-21 business days (varies by destination)
Shipping rates are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.
Shipping Restrictions
We currently ship to most countries worldwide. Some remote areas may have limited shipping options or longer delivery times.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at team@allcha.co within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
Contact Us
Questions about your shipment? Email us at team@allcha.co